Destination Sales Coordinator

Akron/Summit Convention & Visitors Bureau

A permanent full-time (40-hours per week) position with the Akron/Summit Convention & Visitors Bureau (CVB) – Greater Akron/Summit County, Ohio’s destination marketing organization. The CVB also manages the John S. Knight Center, Greystone and the Sports Alliance of Greater Akron.

The newest member of our staff will possess confidence, professionalism and a solid work ethic. Most importantly, she/he will be able to multi-task, remain self-motivated and think innovatively.

The Destination Sales Coordinator is responsible for overall Sales and Service support and ensuring partner and customer satisfaction.

Job responsibilities include:

Essential Functions

  • Communications both internally and externally to maintain professional image.
  • Answers central telephone system and directs calls accordingly.
  • Receives guests and answers questions, in person and by telephone and email; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
  • Prospects, qualifies and generates sales within the organization’s established partners.
  • Conducts sales calls over the phone and in person to prospects identifying appropriate contacts, qualify and drive leads through the sales pipeline.
  • Coordinate and execute Bureau service and welcome displays.
  • Facilitates administration of CRM/Simpleview Customer relationship management technology for managing company's most current contact information and interactions with customers.
  • Participates as needed in special department projects.
  • Promotes Greater Akron & Summit County as a viable destination.
  • Responds to requests from customers for information.
  • Represent Summit County hotels to clients seeking accommodations.
  • Works with area attractions and hotels to establish & continue a conducive, working relationship.


  • Communication Proficiency
  • Flexibility
  • Time Management
  • Customer Focus
  • Microsoft Word
  • Excel
  • Flipbook Publisher
  • Desktop Publisher
  • QuarkXpress
  • CRM (Simpleview)

Supervisory Responsibility This position has no supervisory responsibilities. Other Duties Please note the above this job responsibility is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation is commensurate with experience and includes full benefits package.

Please send a letter of inquiry, resume, and salary history to:

Mary Tricaso

Director of Sales

Akron/Summit Convention & Visitors Bureau

77 E. Mill Street

Akron, Ohio 44308

Or email your information to Subject: Destination Sales Coordinator



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