08/22/2025

Emily Penfold Dailey

Founder & CEO, pen dailey consulting

Emily Dailey is a multi-passionate leader who found her home in hospitality in 2007. Coming from a theatre background, she spent years designing sets and telling rich stories before stepping into a hotel. She spent the beginning of her career in operations before putting her creativity to work and transitioning to marketing and branding. She has helped dozens of hotels, restaurants, and other tourism businesses across the country find and tell their own stories. Emily is an enthusiastic and exciting educator, public speaker, and podcast guest, offering engaging content and actionable takeaways curated for each audience. She has achieved her bachelor’s in business administration from IRSC and certifications in marketing from HSMAI and USF, and is a sustainability professional with GSTC.