2025 Session Descriptions
Unleashing the Genius of your Team: The Six Types of Working Genius
Discover the unique genius within you and your team! Dive deep into Patrick Lencioni's groundbreaking framework from his book, The Six Types of Working Genius©. Whether you’re an individual seeking clarity on your strengths, a team eager to optimize performance, or an organization committed to leveraging its human capital, this workshop is tailor-made to enlighten and empower.
From Bills to Ballots: Understanding Lawmaking, Industry Impacts, and Elections
This session will walk through how a bill becomes a law in Ohio, highlighting the key stages from introduction to passage and the opportunities for stakeholder engagement along the way. We’ll connect the process to pressing issues affecting the hotel and lodging industry, including tax policy, workforce challenges, and regulatory proposals, and place it in the broader context of upcoming elections and their influence on legislative priorities. Participants will leave with a clearer understanding of both the mechanics of lawmaking and the policy landscape shaping Ohio’s hospitality sector.
The Secret Ingredients of Five-Star Service
Hospitality professionals are experts at making others feel seen, valued, and cared for, but who’s taking care of you? In this restorative session, Chelsea C. Elliott, MSW invites attendees to slow down and reflect on what emotional wellness looks like in their own lives, while they provide a five-star experience for those they serve. You’ll walk away with practical tools to manage stress, set healthy boundaries, and rediscover joy in your work. Because when you feel good, everyone you serve feels it too.
Feeding the Future: Navigating Food & Beverage Challenges and Trends in Hospitality
The food and beverage landscape in the hotel industry is undergoing a profound shift—driven by labor shortages, rising costs, shifting guest expectations, and unpredictable supply chains. In this dynamic session, we’ll explore the most pressing F&B issues facing Ohio hoteliers and identify actionable strategies to thrive in a high-pressure environment.
Whether you manage a full-service hotel or a limited-service property, this session will deliver practical ideas and real-world examples to help you transform your F&B operations from a cost center into a competitive advantage.
Confetti Culture: 8 Powerful Principles to Elevate the Way You Live, Lead, and Lift Your Teams
At the heart of this high-energy session is James’s signature Confetti Culture Method — a confetti-filled framework designed to help you start winning and keep winning at work. Blending inspiration with practical application, James reveals proven strategies to ignite momentum, fuel motivation, and build cultures where people feel seen, valued, and celebrated every day.
Audience Takeaways:
- Spark Momentum that Lasts — Learn simple, repeatable practices to create daily wins that build trust, unity, and unstoppable momentum.
- Fuel Motivation that Drives Results — Discover how consistent recognition and celebration can transform effort into engagement and performance.
- Build a Culture Worth Celebrating — Master the 8 powerful principles of the Confetti Culture Method to create a workplace that’s positive, productive, and profitable.

